Six Sigma Green Belt Certification Practice Exam

In a project charter, which element typically contains a baseline measure?

1. Project scope

2. Problem statement

3. Milestones and deliverables

4. Business case

The correct answer is: Problem statement

A project charter serves as a foundational document that outlines essential elements for a project, including its purpose, scope, objectives, and metrics for success. The problem statement section is particularly significant as it does not merely outline the issues that the project aims to address; it establishes a baseline measure against which the project's progress and effectiveness can be evaluated. The problem statement articulates the current state of affairs, delineating the specific problems that need to be addressed. By quantifying these problems, it provides a measurable reference point. This baseline measure allows the project team to assess improvements or reductions in the problems addressed throughout the project lifecycle. In contrast, other components of the project charter serve different purposes. For instance, the project scope defines the boundaries and deliverables of the project but does not typically include baseline measures. Milestones and deliverables outline key phases and expected outputs but focus primarily on timelines rather than specific quantifiable measures. The business case, while explaining the rationale and expected benefits of the project, does not include the baseline data that is crucial for gauging improvement. Thus, the recognition of baseline measures typically resides within the problem statement, making it a crucial element for evaluating the project's success.